Terms of Service
The rules for buying from this store.
Preview text for the owner to check. Built from our shop-policy template. Every [owner to confirm: ...] needs Glitchee's answer before the store goes live, and the owner reads and approves the final wording. Not legal advice. Checkout links to these pages (Stripe Dashboard, Settings, Checkout and Payment Links, Policies).
Effective date: [owner to confirm: date the policy takes effect]
Last updated: [owner to confirm: date of the latest change]
These terms cover orders placed at [owner to confirm: store web address] with Purple Orangutan Creatives LLC ("we", "us"). When you place an order you agree to them. They include our Shipping Policy, our Refund Policy and our Privacy Policy, each linked in the footer of every page.
1. Who we are
Purple Orangutan Creatives LLC, [owner to confirm: business type and state, e.g. an Idaho LLC], [owner to confirm: business address]. Email [owner to confirm: email for order questions].
2. Products and prices
We describe and photograph products as accurately as we can. Screens show colours differently. Prices are in US dollars and can change before you order, not after. If we find a price or description error after you order, we tell you and you choose: buy at the correct price, or cancel for a full refund.
3. Your total: items, shipping and tax
Checkout shows the item price, shipping and tax before you pay. We collect sales tax where the law requires it, using your delivery address. Tax can apply to the shipping charge.
4. Placing and accepting orders
Your order is an offer to buy. We accept it when we email you that it has shipped. Before then we can cancel an order and refund you in full if an item is out of stock, a price or description was wrong, your payment fails, or we cannot deliver to your address. We will tell you by email.
5. Payment
We accept [owner to confirm: cards and wallets]. Payments are handled by Stripe. You enter card details on the processor's secure form, and we do not see or keep your full card number. Your card is charged [owner to confirm: when, e.g. when you place the order]. Your statement will show "[owner to confirm: statement name, 5 to 22 characters]". We check orders for fraud automatically and can cancel and refund one that fails the check.
6. Shipping, delivery and risk of loss
We ship as described in our Shipping Policy. The goods are at our risk until the carrier delivers them to the address you gave. If a package is lost or damaged in transit, we replace it or refund you.
7. Returns and refunds
Our Refund Policy is part of these terms. It does not limit any right you have by law.
8. Our site and content
Photos, text, logos and designs on this site belong to us or to the people who licensed them to us. Please do not copy them for resale.
9. Limits
We are responsible for what the law makes us responsible for. Nothing in these terms limits liability that cannot lawfully be limited, or removes any right you have by law, including rights for defective products.
10. Law and courts
These terms follow the laws of [owner to confirm: state] and federal law. Any court case is brought in the courts of [owner to confirm: county and state], unless the law lets you sue where you live.
11. Contact us first
Email [owner to confirm: email for order questions]. We reply within [owner to confirm: days] business day and we try to fix every problem. You can contact your card issuer or a consumer-protection office at any time.
12. Changes
We can change these terms. A change applies to orders placed after the "Last updated" date above. We keep earlier versions and send you the one that applied to your order on request.
13. Privacy
How we handle your personal information is in our Privacy Policy.
14. The rest
These terms and the policies they name are the whole agreement for your order. If a part cannot be enforced, the rest still applies.